Choosing between Kairos and Gallabox?
If you need WhatsApp marketing depth today, Gallabox is strong. If you need an AI that answers the phone, only one of us ships that.
Everything below is grounded in Gallabox's public pricing and reviews as of June 2026 — no straw men.
What each platform actually ships.
| Capability | Kairos | Gallabox |
|---|---|---|
| AI voice agents (phone) | In production today — inbound + outbound PSTN calls in Hindi + English, on every plan. | Listed as “Coming Soon / Request Early Access”, and sold only on the top tier (₹13,599/mo). |
| Live operator console | Listen, Whisper, Barge, and Takeover on live calls — your team stays on the call with the AI. | No equivalent — the voice agent itself is pre-launch. |
| Email channel | Yes — AI-drafted replies behind an approval queue, on the same agent. | Not offered. |
| Web chat | Yes — same agent as WhatsApp and voice, with shared memory across channels. | WhatsApp is the core channel; the platform is WhatsApp-first. |
| Yes — inbound + outbound on the same agent, shared memory with voice and chat. | Its home turf: broadcasts, flows, catalogs, and payments. 2,000+ businesses, 4.6 on G2. | |
| Pricing model | Chat-first plans from ₹4,999/mo; voice plans from ₹19,999/mo with bundled minutes — or pay-as-you-go from a prepaid ₹ wallet. | ₹2,399 / ₹5,599 / ₹13,599 per month (billed annually). AI usage is credits-based. |
| Billing transparency | Transparent rate card; every debit is visible line-by-line in the wallet ledger. | Meta per-message charges are passed through with a markup — reviewers cite hidden messaging fees as the top complaint. |
Gallabox details from its public pricing page and G2 listing (June 2026). Plans shown are per month, billed annually. Spotted something out of date? Tell us and we'll fix it.
Different tools for different jobs.
These platforms overlap less than the category pages suggest. Pick by the job you're hiring for.
- WhatsApp marketing is the job: broadcasts, drip flows, catalogs, and in-chat payments — Gallabox has real depth here.
- You want a mature, widely-used tool — 2,000+ businesses and a 4.6 rating on G2.
- Your budget is under ₹6,000/mo and you don't need a voice or email channel today.
No spin: it's a good product for that job, and 2,000+ businesses agree.
- Your customers call you — you need an AI that answers the phone today, in Hindi + English, not on a roadmap.
- Your team must stay in the loop: Listen / Whisper / Barge / Takeover on live calls.
- You want voice, WhatsApp, web chat, and email on one agent with shared memory.
- You want billing you can audit: a transparent rate card, a prepaid ₹ wallet, and plans that include voice minutes.
Running both is also reasonable: Gallabox for WhatsApp campaigns, Kairos for the phone lines and the inbox. They don't fight over the same conversations.
Hear it answer the phone.
14-day pilot · ₹500 in free credits · live chat on your site in minutes · voice agent in days.